Repair & Return

Dear customer,

Despite careful development and production at Mahlo, difficulties with our product have apparently occurred.
We regret this and will help you quickly and safely!

The following procedure will help us to process your request quickly

  1. Please download and complete the repair or return form.
  2. Send the completed form by email to the following address spareparts.export@mahlo.com
  3. Please enclose a copy of the completed form with your shipment.
  4. Send your shipment to the return address below

 

Return address
E-mailspareparts.export@mahlo.com
AdressMahlo GmbH + Co KG
Department Repair
Donaustraße 12
93342 Saal/Donau
Deutschland/Germany

Please note: A blank or incompletely filled-in form may delay processing.   

Important information about the device

In order to be able to guarantee a fast and faultless repair or return delivery, the correct information about the device is important for us.  Therefore, please fill out the respective form as completely as possible.

You will find information on the unit on the type plate shown. The type plate is present several times on every Mahlo appliance.

Download Form

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