Customer service and support

Consulting, training, service, spare parts

Introduction

Mahlo has been establishing standards in the area of measuring, control and automation systems for the textile and finishing industry as well as the coating, film and paper sector for decades. We always try to improve things just a bit more – using innovative equipment and trend-setting technology.

Service to the customer is important to us

In addition to the equipment, direct contact with you, our customers, is especially important to us. This includes intensive assistance and customer care wherever the customer is located through our global service and representative network and 24-hour parts service.

We want to convey to you the good feeling and security of being able to count on the know-how of our experts in any situation, regardless of whether it deals with installation and startup, converting of existing systems or maintaining of your machines.

The service and support circle of Mahlo

Comprehensive support includes several key items

Fast installation by Mahlo

Fast installation by Mahlo

Our service team guarantees on-time and smooth installation of our devices. This will turn your investment quickly into profit.

Maintenance and service by Mahlo

Maintenance and service by Mahlo

We support our customers intensively before, during and after the project. Product-specific applications, project-specific adaptations and the functionality of your system are covered during qualified training programs. Service measures and regular checks of the system quality and customer satisfaction are only a small part of our offer.

Spare parts from Mahlo

Spare parts from Mahlo

We know every screw and bolt on our devices. Your high-quality spare parts will be on their way to you within 24 hours at top delivery speeds. We put everything in motion. To make sure you are not slowed down.

Assistance and repair by Mahlo

Assistance and repair by Mahlo

You can count on our service team, especially when ‘first-aid’ is required. A call is all it takes to get our technicians on-site. Around the clock – and around the globe. To make sure your production runs smoothly and profitably.

Personal contact with Mahlo

Personal contact with Mahlo

You’re not just a number for us. Your individual needs and special requirements are our highest priority. We are there for you with our expertise, leading technology and full commitment. Thus you will always be on the winning side. 

Jobs
We hire!

Febratex

Febratex Logo

Textile and clothing machines
21 - 24 Aug 2018
Blumenau, Brazil
Visit us at booth no. 39 -Setor 1!

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CINTE Techtextil

CINTE Logo

Technical Textile
04 - 06 Sept 2018
Shanghai, China
Visit us!

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ICE Southeast Asia

Intl. Exhibition for Coating and Converting
05 - 07 Sept 2018
Bangkok, Thailand
Visit us at booth no. 118!

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Exintex

Exintex Logo

International Textile Exhibition
02 - 05 Oct 2018
Puebla, Mexico
Visit us at the booths of Blutec: #706 - 711 & 806 - 811 and Technoeuropa: #912, 913 & 914!

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ITMA ASIA

ITMA Asia Logo

Textile Machinery
15 - 19 Oct 2018
Shanghai, China
Visit us!

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Mahlo GmbH + Co. KG • Donaustraße 12 • 93342 Saal /Donau
Tel.: +49-9441-601-0 • info@mahlo.com