Customer service and support

Consulting, training, service, spare parts

Introduction

Mahlo has been establishing standards in the area of measuring, control and automation systems for the textile and finishing industry as well as the coating, film and paper sector for decades. We always try to improve things just a bit more – using innovative equipment and trend-setting technology.

Service to the customer is important to us

In addition to the equipment, direct contact with you, our customers, is especially important to us. This includes intensive assistance and customer care wherever the customer is located through our global service and representative network and 24-hour parts service.

We want to convey to you the good feeling and security of being able to count on the know-how of our experts in any situation, regardless of whether it deals with installation and startup, converting of existing systems or maintaining of your machines.

Comprehensive support includes several key items

Fast installation by Mahlo

Our service team guarantees on-time and smooth installation of our devices. This will turn your investment quickly into profit.

Maintenance and service by Mahlo

We support our customers intensively before, during and after the project. Product-specific applications, project-specific adaptations and the functionality of your system are covered during qualified training programs. Service measures and regular checks of the system quality and customer satisfaction are only a small part of our offer.